Since co-founding Fusion Strategic Inc. with Jim Allen in 2004, Carol has focused her efforts on designing and delivering transformation programs and providing executive coaching to create high-performing teams, cultures and leadership capabilities. Prior to this, Carol was with the Centre for Ethical Orientation (CEO) from 2002 to 2004, where she co-authored and published a white paper on the state of trust in Canada.

Carol spent six years as an expatriate with Montreal-based Telesystem, where she launched and/or managed successful mobile telecommunication start-ups in India, Romania, Brazil and the United Kingdom. While her postings were dominated by senior management positions in Operations, Carol had the opportunity to lead the strategic planning function for Telesystem's four Brazilian companies utilizing The Corporate Strategy Board in D.C. and Columbia's Executive Strategic Planning Program in N.Y.

Prior to joining Telesystem, Carol held a variety of senior management positions with Bell Mobility, including stints as Head of Innovation, Director of National Accounts, Director of Customer Care and Vice President of Operations for Ontario.